The program
Program name: Steady Guide AI Customer Notifications.
Who sends it: Steady Guide AI LLC.
What we send: replies about a demo request you made, such as scheduling and reminders. If you become a customer and turn them on, account notices and call alerts from your AI receptionist, such as a summary of an urgent call. We do not send marketing or promotional texts under this program.
How you opt in
You opt in by checking the optional text-message box on our demo request form, which appears at the bottom of our home page and on our contact page, and giving your mobile number. The box is never pre-checked, and you can send the form without checking it. Customers can also opt in to call alerts in writing during setup.
Agreeing to texts is not a condition of buying anything from us. Give only a number you control, and let us know if it changes. This consent covers messages to you; it does not authorize texts to your customers.
Message frequency and cost
Message frequency varies. A demo request usually means 1 to 5 messages. Customers who turn on call alerts get up to one message for each call their receptionist flags.
Message and data rates may apply, depending on your mobile plan.
How to opt out
Reply STOP to any message to stop receiving texts. UNSUBSCRIBE, CANCEL, END and QUIT, REVOKE and OPT OUT also request an opt-out. You may also email ben@steadyguideai.com or use plain words to ask us to stop. You'll get one message confirming you've opted out, and no more texts after that. To ask to start again, reply START or contact us; we will confirm your consent before resuming.
Getting help
Reply HELP to any message for help, or email ben@steadyguideai.com.
Sample messages
| When | Example text |
|---|---|
| After a demo request | Steady Guide AI: Thanks for your demo request. What day and time work for a 15-minute call? Reply STOP to opt out, HELP for help. |
| Demo reminder | Steady Guide AI: Reminder, your demo is tomorrow at 10:00 AM. Reply here to reschedule. Reply STOP to opt out. |
| Customer call alert | Steady Guide AI: Urgent call 2:14 AM, no heat, infant in home, transferred to your on-call tech. Full summary in your email. Reply STOP to opt out. |
Carriers
Carriers are not liable for delayed or undelivered messages.
Your privacy
We do not share, sell or rent your mobile number or your text-message opt-in data or consent to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle personal information.
Texts from the businesses we serve
Some heating and cooling businesses that use Steady Guide AI send their own texts to their callers, such as appointment confirmations. Those texts go out under that business's name, with that business's own consent and terms. Replying STOP to any of them opts you out of that business's texts.
Changes
We may update these SMS Terms. The date at the top shows when they last changed. Our Terms of Service also apply.